- Includes 1 duvet cover and 2 pillow shams
- SOFT & COMFORTABLE - Made using soft material with siliconized fiber filling that provides a comfy and cozy feel throughout the night
- MACHINE WASHABLE - Machine wash in the gentle cycle with cold water, sun-dry or tumble dry on low when needed
Due to the difference monitor and light effect, the actual color and size of the item may be slightly difference from the visual image.
Note: For personalized products, your text/ number input will be exactly displayed on the final products. If you want to leave the custom names blank, please use the space button on your keyboard for the custom name field.
Processing Time : All orders are processed within 5-7 workdays
Shipping Time
Standard Shipping : 5-20 workdays after order shipped ( production date not included )
Express Shipping : 5-7 workdays after order shipped ( production date not included )
Free Standard Shipping : 5-20 workdays after order shipped ( production date not included )
Tracking number : When available, we will send you the tracking number with the confirmation email so that you can track the package online.
Please contact us at support@teeinlove.com if your tracking number is not up after 1-2 weeks.
RETURN POLICY
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Due to hygiene reasons and the fact that our products are made-to-order, we do not exchange or refund items unless an item you received has a major problem. This is when the item is:
- Significantly different from the description or sample shown to you;
- Not what you ordered;
You can return it within 20 days following the delivery date.
Please be informed that our products are made-to-order and manufactured under market demand; thus, they are not always available items. Also, advertised images may slightly different from actual item in terms of color due to the lighting during photo shooting or the monitor's display. Hence, please allow the difference between advertised images and the actual item you received.
If the problem is major, we may choose to replace the item or issue a refund within a reasonable time. In this event, the product may be kept at customer’s disposal.
Please contact our Customer Support team to start the complaint process. Please include the following information:
- Order number
- Video or photo of the faulty product
- Complete delivery address
- Contact telephone number
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you choose to return your order without our Customer Support team and it does not meet all of our requirements, a refund will not be issued and you will be notified via email with any and all options available to you on how to proceed
- You will be responsible for paying for your own shipping costs for returning your item(s).